Returns

Our policy lasts 15 days. If 15 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund, return, or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items

Several types of goods are exempt from being returned. handmade items, limited editions & custom products cannot be returned.

Your refund/return won’t be accepted if you simply change your mind or you have chosen the wrong size (the exact sizing chart is available under each product). If it was our mistake, if we mistake the size or any other thing that might be issued by us, we will accept your return and fully refund or ship you another package.

Additional non-returnable items

Gift cards

Downloadable digital products

Customized paintings on special orders

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Incorrect Address / returned packages

We don’t offer refunds & returns if you provided an incorrect address or did not receive the package on time and it was sent back.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] to review your case.

Shipping

To return your product, please contact us to give you more information about the return address (The return address may vary from one product to another )

Important – You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.