Privacy Policy

At Paint Outfit Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, submit a form, or contact us.

Effective Date: 9 June 2026
Business Name: Paint Outfit Studio

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Your name
  • Email address
  • Phone number / WhatsApp number
  • Billing and shipping address
  • Order details and purchase history
  • Customization requirements submitted by you
  • Payment-related details (processed securely through third-party payment providers)
  • Information submitted through contact forms, feedback forms, career forms, or refer & earn forms
  • Website usage data such as IP address, browser type, device information, and pages visited

2. How We Use Your Information

We use your information for legitimate business purposes, including to:

  • Process and deliver your orders
  • Respond to your inquiries, messages, and customer service requests
  • Manage custom orders and personalization requests
  • Send order confirmations, shipping updates, and important service notifications
  • Improve our website, products, and customer experience
  • Review job applications and submitted forms
  • Manage referral, feedback, and collaboration submissions
  • Prevent fraud, misuse, or unauthorized access
  • Comply with legal, tax, and regulatory obligations

3. Payment Information

Paint Outfit Studio does not store your complete debit/credit card information on its servers. Payments are processed through secure third-party payment gateways and banking partners. We encourage customers to review the privacy and security policies of their selected payment provider before making any payment.

4. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience, understand visitor behavior, save preferences, and improve website performance. Cookies may also help us analyze traffic and optimize content. You can choose to disable cookies through your browser settings, though some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share limited information only when necessary with:

  • Payment gateway providers
  • Courier and delivery partners
  • Technical service providers supporting our website or operations
  • Legal, regulatory, or government authorities where required by law

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights and Choices

You may request to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or operational requirements
  • Opt out of receiving promotional emails or marketing communications

To make any such request, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices, policies, or content of those third-party websites. We encourage users to review their privacy policies before sharing any personal information.

9. Children’s Privacy

Our website and services are intended for general audiences and are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by law.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order fulfillment, customer support, legal compliance, record keeping, and dispute resolution.

11. Changes to This Privacy Policy

Paint Outfit Studio may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at info@paintoutfit.com